Testimonials

Testimonials


“We would like to thank you and your team for the kindness, guidance and support you have given us at this very difficult time.
 
When my Dad, my Daughter and I walked into your office, only my Dad had any experience of arranging a funeral. He told us we would be in with you for about 20 minutes, how wrong he was. You spent around 1.5 hours with us, talking us through everything, you showed such compassion and gently guided us through the process.”

Read the full letter here


“I just wanted to say a personal thank you for organising my Dad’s funeral last week. Never great events for the bereaved but you and your team helped the occasion pass with dignity and compassion.”


“I was grateful for the discreet and quiet guidance provided by your colleagues.”


“Thank you for the very professional and dignified way in which you and your colleagues handled my Father’s funeral.”


“You showed exemplary care and consideration to the family during this very difficult time.  The support and organisation was first class and the empathy shown from all the staff with dignity and respect was greatly appreciated.”


 “Thank you for the care and compassion shown to my family following the death of our beloved Mum. You all did such a wonderful job and we’re very grateful.”


 “Thank you to you and your colleagues for directing our Aunt’s funeral yesterday. It was a beautiful service, everything went very smoothly and I’m sure she would have been pleased with the arrangements! Everyone was very impressed with how well the service went – due, in very large part, to the quiet and thoughtful attention and efficiency of your firm.”


 “Our family wish to thank you very much for all the support you have provided over the past few weeks. We have really appreciated your friendly and sympathetic support. We received so many comments after the funeral, all saying what a lovely service. So thank you for your patience with our requests and putting it all together on the lovely Order of Service. We couldn’t have asked for a more perfect send off for Dad.”


 “My children and I would like to thank you for making the day of my husband’s funeral so calm and dignified. We felt that we were in very good hands and appreciated the quality of your advice, kindness and understanding throughout the arrangements.”


 “I would just like to offer my thanks and appreciation for you and yours teams superb Service yesterday. If you ever decide to open a branch where I live you will clean up! There is nothing even remotely of a similar standard available up here.”


 “I want to express my gratitude for the first class care you took of my mum and our family. You put us at ease at all times and had an open door for us whenever we called. We felt reassured that you were taking care of mum and nothing was too much trouble. You treated mum and ourselves with the utmost respect and dignity.”


 

 “Words cannot express how thankful we all are for your help and support through such a difficult time. You made every stage as easy as it could be and nothing was too much trouble. We will be forever grateful.”

 


 

 “I cannot praise Andrew Smith Funeral Services enough and hope that other people will realise the benefit of using their services so that they and their loved ones can be given the same individual care and attention.”

 


 

 “I would like to express how truly grateful we are for the excellent service you provided.”

 


 

“Those little touches, the rose plant, beautiful bouquet, memoriam book marks and wild flower seeds made all the difference and were much appreciated”

 


 

 “Thank you for guiding us through a difficult time.  Beautiful service, personal approach”

 


 

 “From the moment we contacted you we found real compassion, sympathy and dedication”

 


 

“We were so impressed by the sensitivity, care and thoughtfulness that both you and your staff have showed to our family”

 


 

 “Thank you for making one of the hardest days of our lives as bearable as possible”

 


 

 “Thank you so much for everything you have done and the fantastic and professional service”

 


 

 

 “We thank you for all the care and kindness you showed at Mum’s funeral.”

 

 


 

 “You were all so helpful and made the day easier to bear”

 


 

 “In a time of great stress, you relieved our anxieties by handling the necessary arrangements with professionalism and courtesy and we will always remember the great respect shown by you to our Mother”

 


 

“Thank you for all of your help and support”