24 hour service

01625 433853

Please call us at any time. An experienced member of our team will always be available for you.

Frequently Asked Questions

Choosing a funeral director can be difficult and is not something that we all have experience with. Not all funeral directors are the same and you should be certain that you have all the facts before you appoint someone. With that in mind, we’ve tried to make the process a little easier by putting together a list of questions you might want to ask before you make your choice…

We are entirely privately owned and run. We are in no way connected with any other business.

We are members of the National Society of Allied and Independent Funeral Directors. We are required to abide by their strict code of conduct.

We were established in February 2008.

We have only one branch. We believe that this helps us to focus on quality of service, care and attention provided.

We employ 8 full time and 8 part time personnel.

We own and run a fleet of modern-classic Daimlers.

Our team are available to help 24 hours a day, 365 days a year.

We will look after your loved one here on our premises at Park Green House, where we have a modern and fully equipped mortuary and Chapels of Rest.

Our mortuary is located on-site, here at Park Green House.

Yes, our embalmer is a qualified member of the British Institute of Embalmers. We do not insist upon embalming, however it is usually recommended if you wish to view your loved one.

Yes, you are welcome to visit your loved one in our Chapel of Rest by appointment.

Yes. Please provide us with a full set of clothing including undergarments. We are also able to dress your loved one in a satin robe that we would supply, if you prefer.

Yes, although it is probably more helpful for you to visit us here at Park Green House, where you can get a better sense of our business, facilities, staff and the way we operate.

Yes, we will respect your wishes on this matter wherever possible.

Yes, we will be able to provide you with an itemised estimate, although some of the disbursements (third party costs) may require confirmation.

Not at all, we aim to be as flexible as possible in what we offer. We are happy to accommodate your wishes and we are open to any unusual or unconventional requests.

No you don’t have to. We offer a simple, low cost option for those wishing to arrange for a loved one to be cremated, where there is no form of funeral service whatsoever.

No you don’t. If for example you wanted to use your own car or provide your own coffin, then we are happy to accommodate your wishes.

Yes, we are able to arrange services for people of any faith, as well as non-religious services. We work with several local Humanist Celebrants and Celebrants who are able to conduct non-religious services.

Yes, our Bespoke Funerals are tailored precisely according to your wishes.

We do provide pall bearers, although if you would prefer for family or friends to shoulder the coffin then we will provide the necessary help and guidance to make this possible.