Read what people who have used our service have to say
Vicky Maden
“A first class service from all the team at Andrew Smith.
Richard and Angela were professional and kind, their attention to detail made the whole funeral feel so personal and special.
I could not recommend them enough, nothing was too much trouble and they would call to see if everything was ok too.
Emily Bartrum, the humanist Celebrant, perfect to lead the service, such an amazing lady.
Thank you so much for everything !”
Testimonial
“Thank you to you and your colleagues for directing our Aunt’s funeral yesterday. It was a beautiful service, everything went very smoothly and I’m sure she would have been pleased with the arrangements! Everyone was very impressed with how well the service went – due, in very large part, to the quiet and thoughtful attention and efficiency of your firm.”
Testimonial
“Thank you for the care and compassion shown to my family following the death of our beloved Mum. You all did such a wonderful job and we’re very grateful.”
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“You showed exemplary care and consideration to the family during this very difficult time. The support and organisation was first class and the empathy shown from all the staff with dignity and respect was greatly appreciated.”
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“Thank you for the very professional and dignified way in which you and your colleagues handled my Father’s funeral.”
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“I was grateful for the discreet and quiet guidance provided by your colleagues.”
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“I just wanted to say a personal thank you for organising my Dad’s funeral last week. Never great events for the bereaved but you and your team helped the occasion pass with dignity and compassion.”
Testimonial
“The compassion you showed when dealing with our family was such a comfort and we felt we were in good hands from our first meeting. The service from your firm was perfect and just what we wanted. The flowers from the florist that you recommended were so beautiful and everything on the day from the cars to your staff were so well presented and proficient throughout. Thanks to your staff we were able to give Dad the send-off he deserved.”
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“Thank you for all of your help and support.”
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“In a time of great stress, you relieved our anxieties by handling the necessary arrangements with professionalism and courtesy and we will always remember the great respect shown by you to our Mother.”
Please call us at any time, 24 hours a day, 7 days a week. An experienced member of our team will always be available for you.
Helping you make the right choices
First steps
Our guide on what to do when a loved one dies, whether at home, in care or in hospital. Practical help and advice at your time of need.
Before arranging a funeral
Before making funeral arrangements, there are many decisions to make. It may be helpful if you can consider the following points before we meet to make arrangements.
Choosing a funeral director
Knowing which funeral director to select can be difficult, particularly if you have not had to do this before. Funeral companies may all seem the same but the level of care and attention varies greatly, and they will use different fee structures. Make sure you have all the facts so you can make an informed decision.
Making it personal
We offer a range of options to suit what feels right for you and your loved one. You might choose a traditional funeral or prefer something more contemporary like a celebration of life. Whatever you decide, we will handle all the details so the day is a meaningful and fitting tribute.
Serving our community
We consider it a privilege to be chosen as your funeral director. When your loved one is placed in our care, you can be certain they will be treated with dignity, care and respect at all times.
Our services are carried out to the highest standard. We will do everything we can to meet your wishes, and whenever possible, go beyond what you expect.
We are here for you – watch our video to see how.
