Your Local Independent Funeral Director
01625 433853
24hr service
Your Local Independent Funeral Director
01625 433853
24hr service

Our Customer Promise

Dignity, care and respect

Andrew Smith Funeral Services is wholly owned and run by Andrew Smith, our Managing Director.

We are not connected with any other businesses, either directly or indirectly and provide a truly independent service.

At the same time, we want you to have all the help that is available, so we may share information about other services that could benefit you. We only point you towards organisations we trust and that share our approach to supporting people with care and integrity.

We are dedicated to supporting you with sensitivity, respect, and professionalism, while honouring the religious or cultural values that matter to you.

We will take the time to understand your needs and guide you in making the choices that feel right for you and your loved one. You can be assured we will never take advantage of the situation or encourage you towards anything more elaborate than you want or need.

You are unlikely to witness the care of your loved one, but please know that we look after them as if the family were right there with us. We promise that they will be treated with kindness, respect and dignity. And we will dress them in their own clothing or a simple, dignified robe that we can provide.

01625 433853
24hr service
Please call us at any time. An experienced member of our team will always be available for you.

Our Funeral Services

We will take the time to talk you through all the services we offer, giving you a range of choices – whether that is a bespoke funeral, something simple, or even no service at all. We will provide a clear, written estimate that breaks down every part of the service, along with our Terms of Business, before you decide to appoint us. This estimate will also include any third-party costs (known as ‘disbursements’), so you will know exactly what is involved.

Before we go ahead, we will ask for your acceptance of our estimate and confirmation that you would like us to proceed. If you need any changes along the way, we will explain the cost of these before moving forward, so you will always know the total cost of the funeral. We believe our prices are fair and transparent, offering real value for the care and service we provide. A copy of our full price list is available if you would like to see it.

Our premises

We do everything we can to make sure our premises feel warm, comfortable, and welcoming. They are kept to a high standard and meet all health and safety requirements. Our chapels of rest offer a calm, peaceful space where you can spend time with your loved one. They can also be adapted to meet different religious or cultural needs.

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Our mortuary

Our on-site mortuary facilities are equipped to the highest standard and maintained in impeccable condition to ensure your loved one is cared for in the best possible environment.

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Our fleet

Our fleet is made up of modern classic Jaguars and all our vehicles are always kept in excellent condition. We take great care to present them well.

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Our team

The team at Andrew Smith Funeral Services has been specially selected for their suitability for the funeral profession. They possess the qualities we believe are important for this type of work, such as kindness, compassion and a dedication to supporting families. All of our staff members are highly trained, so they are competent in all aspects of their role, and we encourage ongoing learning and development to help them grow personally and professionally.

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Please call us at any time, 24 hours a day, 7 days a week. An experienced member of our team will always be available for you.